Silicon Valley Bank, Silvergate Bank and Signature Bank Failures
If you have followed the news regarding the recent failures of Silicon Valley Bank, Silvergate Bank, and Signature Bank, you may have questions about what this could mean for Air Academy Credit Union and if it will have any impact on your credit union's operations. For more information, CLICK HERE.
Debit Card Service Numbers
Please call as soon as possible to report a lost or stolen debit card, to dispute a charge, or to report fraud.
Report Card as Lost or Stolen
719.593.8600 or 800.223.1983
After Business Hours - 833.933.1681
International Cardholders - 812.647.9794
Report Fraud
719.593.8600 or 800.223.1983
After Business Hours - 866.279.1399
International Cardholders - 727.227.2447
Change PIN
719.593.8600 or 800.223.1983
After Business Hours - 833.580.2614
International Cardholder - 833.580.2614
Dispute a Charge
719.593.8600 or 800.223.1983
After Business Hours - 866.279.1399
Debit Mastercard® Fraud Protection
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We've partnered with our debit card processor to provide 24/7 monitoring for unusual or abnormal activity on your Debit Mastercard.
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If unusual activity is suspected, a text message or automated phone call is placed to resolve the issue.
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Your response to the text or phone call to confirm the transactions are valid results in the alert being cleared and you can use your debit card again.
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Your response to the text or phone call to confirm the transactions are fraudulent results in the card being blocked, stopping any further fraudulent transactions.
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Feel free to contact us at 800.223.1983 to verify the validity of any alert you receive about your Debit Mastercard.
Business Debit Mastercard Disputes
In the event you have an unauthorized transaction on your Business Debit Mastercard, call us as soon as possible to dispute a charge at 719.593.8600 or 800.223.1983.
After Business Hours - 866.279.1399
ScoreCard® for Business Debit Cards
Earn points for qualifying business debit card purchases* and redeem them for top-shelf merchandise, fuel discounts, event tickets, travel reservations, and more!
To register or login into your ScoreCard rewards, use the button below.
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