Special Hours for Vulnerable Members

At our branch locations, every Wednesday morning from 9:00 am to 10:00 am, is dedicated to serving our vulnerable members, including the elderly, pregnant women, individuals with underlying health issues, or those defined by the Centers for Disease Control and Prevention (CDC) as vulnerable or at-risk. For the protection of our vulnerable members, we will limit the number of individuals in a lobby at one time.

Routing Number: 307070021

Account Management

Manage Account

Existing Credit Card account holders, use the button below to access your account online.


Credit Card account holders who have not previously signed up for online credit card account access, please use the button below to begin the enrollment process.



Cardmember Service
For questions about your account or to report a Lost or Stolen Credit Card:
24-Hour Cardmember Service: 800.558.3424.
To reach Cardmember Service via email, login to your account and click on Messages.


Technical Support 
For questions about your internet browser configuration or technical support for the Online Account Access website: 877.334.0460.

Send a Payment 
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Send an Overnight Payment 
Cardmember Service
824 N 11th Street
St. Louis, MO 63101-1016

Lost or Stolen

To report a lost or stolen credit card you must contact the credit card company directly.

For cards serviced by FIA, contact FIA Card Services.

For cards serviced by Elan contact 800.558.3424.

Please note: Lost or stolen credit cards cannot be reported on aafcu.com.

The creditor and issuer of these Cards is Elan Financial Services, pursuant to separate licenses from Visa U.S.A. Inc. and American Express. American Express is a federally registered service mark of American Express.