Special Hours for Vulnerable Members
At our branch locations, every Wednesday morning from 9:00 am to 10:00 am, is dedicated to serving our vulnerable members, including the elderly, pregnant women, individuals with underlying health issues, or those defined by the Centers for Disease Control and Prevention (CDC) as vulnerable or at-risk. For the protection of our vulnerable members, we will limit the number of individuals in a lobby at one time.
- Checking
- Savings
- Online Services
Kasasa Cash Back
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- Home Loans
- Vehicle Loans
- Credit Cards
- Other Loans
My Way Mortgage
Enjoy a mortgage that is uniquely yours! Customize a home loan that gets you the most for your money.Customize now
- Business Accounts
- Organizational Accounts
- Business Loans
- Offer CU Membership
Rewards! for Debit Business Mastercard®
Earn rewards for everyday purchases and redeem them to receive gift cards, merchandise, travel experiences and much more!Learn more
- Insurance
- Investments
Products and people you can rely on
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Contact Us
This form is for general inquires only.
Please do not include information such as, account numbers, PIN numbers, Social Security Numbers, or other sensitive information.
You will receive a response within 1 business day.
For account specific questions, login to your account through our iBranch online banking and send us a secure message. This feature is located on the left side navigation bar within iBranch online banking.
For immediate assistance, please call 719.593.8600 or 800.223.1983.
MEMBER SERVICE
Phone
719.593.8600
800.223.1983
Debit Card Service Numbers
Report Card as Lost or Stolen
Call as soon as possible.
During Business Hours - 719.593.8600 or 800.223.1983
After Business Hours - 800.528.2273 or International Cardholders 812.647.9794
Dispute a Charge
Call as soon as possible.
During Business Hours - 719.593.8600 or 800.223.1983
After Business Hours - 800.808.6402
Report Fraud
Call as soon as possible.
During Business Hours - 719.593.8600 or 800.223.1983
After Business Hours - 877.230.3179
Change PIN
During Business Hours - 719.593.8600 or 800.223.1983
After Business Hours - 877.267.6914 or International Cardholder 1.859.488.4134
Mailing Address
Air Academy Federal Credit Union
P.O. Box 62910
Colorado Springs, CO 80962-2910